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Are you passionate about providing excellent customer service in a fast-paced environment?
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in-town service with a smile, and helping to maintain excellent store standards. You will make our store environment welcoming and deliver the best service and experience to our customers.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
What Your Day Will Look Like
As a Sales Assistant you will:
* Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
* Respond efficiently to till queues to maintain customer satisfaction
* Process till transactions securely, quickly, and accurately
* Work as part of the store team to create a fun and friendly environment
* Live the company values, focusing on individual responsibility and team delivery
* Handle cash and operate tills accurately and efficiently
* Implement store changes and promotions promptly and precisely
You should be flexible with your working hours, as shifts may be required.
Benefits We Offer
* Discount Card – 10% discount on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* Life Assurance Cover
* Health & Wellbeing support through an employee assistance programme
* Holiday Allowance – increasing by one day per year, up to 33 days
* Birthday leave – take your birthday off as an extra holiday
About Us
Since our founding in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has expanded our reach, allowing us to serve millions of customers with great value offerings.
At Poundland & Dealz, we not only offer unbeatable prices but also foster an environment where colleagues can thrive and contribute to our mission of providing exceptional value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive impact on our communities. Our core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide us and create a fun, friendly, and inspiring workplace where everyone can be their best.
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