Candour Talent are recruiting an experienced Administrator for their engineering client based in Pontypool. Permanent - £29,000 Full-time with an early finish on Fridays The Company: A growing company within the engineering and manufacturing sector that has worked hard to build a positive employee-focused culture. They have a long and successful history and are a key player in their industry, with recent growth offering expansion opportunities. Currently, providing services across the UK. (This role is based in Pontypool with no travel requirements) The Role: Liaising with customers and field-based engineers via phone and email Allocating jobs to engineers Ensuring information is accurately supplied to the engineering team within a timely manner Preparing quotations Updating internal database Dealing with incoming queries from outside and inside the business Assist with various administrative tasks as required, including data entry and document control. Supporting with scheduling and operational processes Working in a fast-paced and busy environment Working effectively under pressure and to deadlines Managing and prioritising own workloadThe Ideal Candidate: Strong administrative and customer service experience Highly organised and able to manage multiple tasks Excellent communication skills, both verbal and written Polite and professional telephone manner Proficient in Microsoft office - Word, Excel etc ...