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Support medical secretary

Telford
The Shrewsbury and Telford Hospital NHS Trust
Medical secretary
Posted: 16 February
Offer description

Job summary

* Internal Secondment opportunity for 12 months *

We're looking for someone who enjoys being part of a supportive, friendly team and is ready to play an important role within our MSK service. As a key member of the secretarial team, you'll work closely with the MSK Supervisor to help keep our service running smoothly and ensure patients and clinicians receive the highest standard of support.

Your day-to-day work will be varied and rewarding. You'll assist with typing clinical notes, supporting ward rounds and theatre documentation, managing e-referrals, scanning and uploading information to the clinical portal, validating records, and communicating with patients and doctors when needed. No two days are quite the same, and your contribution will make a real difference.

We're looking for someone who can produce accurate work even when things get busy, and who feels confident using Microsoft Office, SEMA, SEW, CRIS, Clinical Portal and ERS. A good understanding of data protection is essential, along with strong organisational skills, clear communication, flexibility, and the ability to work well as part of a team.

Experience in a healthcare environment would be an advantage, but just as important is a positive attitude and a willingness to learn.


Main duties of the job

* This job is about helping a busy medical team by doing important office works
* You will type letters and notes using a computer, sometimes by listening to recordings.
* You will answer phone calls and help patients who may be worried or upset.
* You will help keep patient records safe, tidy, and easy to find.
* You will work with other teams and make sure messages and tasks are shared properly.
* You will help keep the office running smoothly and support your team when needed.


About us

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together


Details


Date posted

13 February 2026


Pay scheme

Agenda for change


Band

Band 3


Salary

£24,937 to £26,598 a year per annum/ pro rata


Contract

Secondment


Working pattern

Full-time


Reference number

223-MSK-107-A


Job locations

The Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Job description


Job responsibilities

For full duties and responsibilities, please refer to the attached document named "Candidate Job Pack".

Job description


Job responsibilities

For full duties and responsibilities, please refer to the attached document named "Candidate Job Pack".


Person Specification


QUALIFICATIONS


Essential

* o4 GCSE (C and above) or equivalent
* oRSA Stage 3 typewriting, word processing


Desirable

* oECDL
* oNVQ 2 Business Admin


EXPERIENCE


Essential

* oAudio typing
* oSecretarial procedures
* oKnowledge of software procedures


Desirable

* oMedical Secretarial
* oMedical terminology
* Customer care


Knowledge and skills


Essential

* oHigh standard of grammar and spelling


Desirable

* Touch type


Other


Essential

* oKnowledge of Health and Safety in the workplace


Desirable

* oKnowledge of NHS policies
Person Specification


QUALIFICATIONS


Essential

* o4 GCSE (C and above) or equivalent
* oRSA Stage 3 typewriting, word processing


Desirable

* oECDL
* oNVQ 2 Business Admin


EXPERIENCE


Essential

* oAudio typing
* oSecretarial procedures
* oKnowledge of software procedures


Desirable

* oMedical Secretarial
* oMedical terminology
* Customer care


Knowledge and skills


Essential

* oHigh standard of grammar and spelling


Desirable

* Touch type


Other


Essential

* oKnowledge of Health and Safety in the workplace


Desirable

* oKnowledge of NHS policies


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details


Employer name

The Shrewsbury and Telford Hospital NHS Trust


Address

The Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Employer's website

(Opens in a new tab)

-----------------------------------


Employer details


Employer name

The Shrewsbury and Telford Hospital NHS Trust


Address

The Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Employer's website

(Opens in a new tab)

-----------------------------------

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