Senior dealer

Overview

At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong. Grosvenor Casinos leads UK casinos with iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. We’re building something special at Grosvenor Casinos. Join us and be part of it.

Role

We’re looking for a Senior Dealer with strong casino experience, a calm approach under pressure, and a passion for delivering exceptional service. You’ll lead live table games, support new players, and work closely with the wider team to ensure smooth and professional operations on the gaming floor. You’ll be part of a dynamic team that thrives in a fast-paced, high-stakes environment where attention to detail and customer service are everything.

Responsibilities

• Lead live table games and supervise dealer activity where applicable.
• Support new players and provide guidance on game rules and casino procedures.
• Collaborate with the wider team to ensure smooth and professional operations on the gaming floor.
• Maintain high standards of service, accuracy, and compliance in a 24/7 casino environment.

Qualifications & Experience

• Proven experience as a casino dealer, ideally in a senior or supervisory capacity.
• Hold a current PFL (Personal Functional Licence).
• Strong knowledge of live table games and payouts.
• Excellent communication and customer service skills.
• Ability to stay calm under pressure and maintain a professional approach.

Please note that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.

Benefits & Why Join Us

• Rewards that keep the excitement going – team incentives, competitions, and everyday perks.
• A strong start with induction and ongoing learning to build your skills.
• Energy and variety – no two days are the same, with opportunities to shape how we do things.
• High standards achieved together – a collaborative environment where one person’s win is a win for all.
• Room to grow and move forward – support for development and progression within Grosvenor Casinos and The Rank Group.

EEO & Accessibility

We’re for Everyone. If you need adjustments at any stage of the process, just let us know. This is a 24/7 environment, so flexibility for nights and weekends will be a part of the role. You must be 18+ and legally entitled to work in the UK.