Overview
We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification. Are you customer focused with IT skills and excited about working within an effective team?
Responsibilities
An exciting opportunity has arisen to join our Registration Team providing a professional and customer focused front line service. The successful candidates will provide a welcoming and professional reception service to visitors, staff and customers of the Registration service. The successful candidates will also carry out a range of administrative duties relating to the Registration Service. We are looking for someone with excellent interpersonal skills, who can remain calm under pressure and has the ability to apply complex regulations in a sensitive and customer focused manner. The successful candidate must be able to work effectively and flexibly in a busy front-line office.
About You
You will need a welcoming and sensitive approach to match the needs of customers accessing the service at both happy and sad times of their lives. There are multiple administrative tasks to be completed within the back office and you will need to be keen to learn and retain this information to ensure that the customers receive a high quality efficient service.
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.
About Bolton
Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
Benefits
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
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