Administrator – Support Services
Working hours: This role is available on a part‑time, job‑share or full‑time basis.
Salary: Up to £25,000 depending on experience
Location: Birmingham – hybrid working options available
Closing Date: Friday 13th March 2026
An opportunity to join a diverse and supportive team to provide administrative support to our 550+ field engineer surveyors. We are looking for an enthusiastic self‑starter who can mirror our values. If you are great at organising and able to prioritise your workload and have great communication skills, this a genuine opportunity to start your career in Insurance.
What will you be doing?
* Assists other team members so that team objectives are achieved daily
* Carries out non‑routine duties as required by the Support Manager
* Provides expert technical support and advice to the team and the Support Manager.
* To take ownership and responsibility for resolving technical issues for the team
* Has recognised expertise and authority for a given business process and acts as stakeholder for the team.
* Provides coaching and training for the team ensuring knowledge shared appropriately.
* Assists the Support Manager in driving performance of the team.
* Provides administrative support to other aspects of engineering as directed by Support Manager
What are we looking for?
* Excellent communication skills – written and verbal
* Collaboration and Team Focussed
* Detail orientated
* Delivery Focused
Benefits
* 12% defined non‑contributory pension scheme
* Annual company bonus
* Income Protection
* Life cover – four times your salary
Time away
* 28 days holiday a year plus bank holidays.
* You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
* The option to buy up to an additional 20 days or sell some of your holiday.
* Three days paid volunteering.
* Up to 16 weeks’ full pay for maternity, paternity and adoption leave.
Your health is important to us
* Access to Private medical insurance.
* Virtual GP appointments.
* Discounted gym membership.
* Free flu jab.
* Access to a wealth of support from our wellbeing partners.
We’re making a difference
* Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge.
* Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
EEO Statement
We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.
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