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Salary - £31,000 per annum base pay + estimated service charge of £14,000–£24,000 per annum
Company and Brand Statement:
At State of Play Hospitality, we believe in the power of
hospitality to bring people together and create unforgettable moments. We’re
seeking friendly and outgoing individuals to join our team. If you have a
passion for providing exceptional service, a welcoming demeanour, and the
ability to create a positive first impression for our guests, we want to hear
from you!
Bounce has been delivering unforgettable nights out for
groups since 2012 and with it, arguably, State of Play created an entirely new
entertainment category. Ping pong remains hugely popular and accessible for all
ages and it is best experienced with friends or colleagues hosted by one of
Bounce’s Games Gurus.
Our Core Values define how we work together
We Take the Initiative - We’re Thoughtful - We Strive for
Excellence - We Celebrate the Wins
Our Leadership Principles guide how we lead and grow
Listen to the Customer - Own the Problem - Test and Learn -
Create Positive Energy - Show Urgency
Be Consistent and Fair - Be Both Independently Minded and a
Team Player - Be a Big Person
Be Respectful of Company Resources - Deliver Results
Overview of Role
The Assistant General Manager helps the master of ceremonies, the General Manager, with ensuring a strong culture, Company values, while delivering entertainment unmatched in the market. This position is the ringleader of the management and hourly team members who is comfortable taking responsibility to get things done. This individual embraces our standards, systems, welcomes change within a growing Company, and leads by example every shift. The Assistant General Manager understands the business growth and development of the team with improvement plans and continued training.
* Celebrate Together – An annual company party to recognise and reward our team
* Exclusive Discounts – Perks for you, your friends, and family across our venues
* Stay Fuelled – Free staff meals on shift
* Refer & Earn – Get rewarded with our Refer-a-Friend bonus
* Flexible Pay – Get early access to your earned wages with Wagestream
* Generous Time Off – 31 days of holiday per year (pro-rata), including bank holidays
* Vision Care for our managers – Free eye tests to keep you seeing clearly
* Wellbeing Support – Access to our Team Assistance Programme for confidential advice and support
* Peace of Mind – Life Insurance for financial security
Milestones
* 1
year: Enhanced Maternity & Paternity payment - as part of our family
we'll help support yours
* 1
year: Volunteer Day - an annual day paid for you to give back to our local
community
* 3
years: £200 bonus + holiday increase to 32 days
* 5
years': £400 bonus + holiday increase to 33 days
Equality Opportunity Statement
State of Play Hospitality is proud to be an equal
opportunity employer. We are committed to providing equal employment
opportunities to all qualified applicants and team members, regardless of race,
religion, sex, sexual orientation, neurodiversity, marital or civil union
status, age, nationality, disability, pregnancy, citizenship, gender identity
or expression, or any other characteristic protected by law.
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