Customer Services Adviser
£23,842 per annum
Bromley, Kent
Full-Time
Permanent
Join a team that puts people first.
As a Permanent Customer Service Advisor in our Retention team, you will play a key role in supporting our customers and Financial Advisers.
This is a great opportunity for someone who really enjoys speaking to customers and helping by solving problems, working collaboratively, promoting our products and delivering high-quality service in a fast-paced environment.
What youll be doing:
* Handling a high volume of inbound calls and enquiries with professionalism and care
* Responding to customer correspondence via email and letter
* Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries
* Working closely with your team to meet service standards and deliver a seamless customer experience.
What were looking for:
1. A confident communicator with a strong telephone manner
2. Ability to recognise opportunities to help our customers achieve their financ...