IPS is working with a Global Insurer that is building a new Claims team in Leeds to support its London office. The Leeds team will oversee day-to-day claims activity and handle high-volume, lower-value claims within the London market.
This role will oversee a team of Claims Adjusters, providing day-to-day support, guidance, and oversight, while ensuring service standards and performance metrics are met. The role still involves oversight of a portfolio of claims whilst supporting London Adjusters where required, covering a broad range of matters such as RTAs, marine cargo incidents, renewables, PI, BI, and wider international losses. While Adjusters will focus on a core area, they will be cross-trained across others.
The position would suit an experienced Senior Adjuster looking to step up into a leadership role, and you may still retain your own caseload, handling claims of a similar value and complexity to the wider team. or this position, experience across reporting and KPI management is important, including turnaround times, caseload monitoring, and peer reviews, alongside maintaining strong technical oversight of claims handling.
Transferable backgrounds are welcomed, including candidates from insurer or broker environments. You’ll be someone who can balance hands-on claims expertise with team leadership and oversight.
This is a great opportunity to step into a leadership role within a growing, client-focused claims function, with strong exposure to international markets and long-term development potential.
The role will be predominantly office-based, with 1 day working from home.
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