Overview
: First Military Recruitment is seeking a Field Service Engineer on behalf of our client. This role involves responding to workshop garage equipment breakdowns, diagnosing, and rectifying equipment issues to ensure customer compliance and productivity. The position requires travel to large-scale commercial and industrial vehicle workshops within your area, working on equipment such as car lifts, MOT testing gear, air compressors, wheel aligners, tyre changers, wheel balancers, and other automotive machinery.
Our client encourages applications from ex-military personnel; however, all candidates will be considered.
Duties and Responsibilities:
* Diagnose, repair, and install a variety of garage equipment including vehicle lifts, wheel & tyre equipment, brake testers, gas analysers, and smoke testers.
* Complete and submit accurate paperwork in accordance with quality standards.
* Ensure compliance with Health and Safety laws and regulations.
* Manage van stock to meet first-time fix targets.
* Meet customer needs and ensure high service standards.
* Develop skills continuously to maintain high-quality work.
* Be prepared for occasional overnight stays and overtime work when necessary.
Skills and Qualifications:
* Relevant trade qualifications and a good educational background.
* Experience in a field service environment, especially with mechanical, hydraulic, pneumatic, and electrical garage equipment.
* Ability to follow procedures and work instructions accurately.
* Proven excellent customer service skills.
* Flexibility to work overtime and Saturdays as needed.
* Self-motivated and customer-focused.
* Strong communication skills for dealing with colleagues and clients.
* Knowledge of local geography is advantageous.
* Full clean UK driving license is essential.
Benefits:
* Uncapped daily overtime and a competitive salary.
* Expenses, company vehicle, branded workwear/PPE, PDA, and tablet.
* Medical cash plan, enhanced sick pay, training, health & wellbeing programs.
* Personal use of company van, death in service, pension scheme, cycle to work scheme.
* Long service awards, monthly recognition, 25 days holiday plus statutory leave.
* Mental health support and career progression opportunities.
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