Join to apply for the Aspirational Manager [Trainee Manager] role at Champneys
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Join to apply for the Aspirational Manager [Trainee Manager] role at Champneys
Champneys Eastwell Manor
Contract: Full Time
Salary: NMW with a £1,000 bonus paid each quarter based on KPI’s
Aspirational Managers are our future; they are the very best of us growing our own and making Hospitality Managers of the future. Champneys is a collection of four dedicated health resorts, two hotels inclusive of a full Champneys Spas, two city spa businesses, we also have an internationally renowned beauty college.
Our Aspirational Managers program is a 37-month program, including two apprenticeships [Level 3 Team Leader & Level 4 Hospitality Manager]. It is split into two phases;
Phase 1 – 15 Months [12-Month Course + 3-Month End-Point Assessment]
The first phase of the Aspirational Managers Programme consists of a series of departmental rotations designed to give you a comprehensive understanding of the various functions that contribute to our mission. During each rotation, you will receive training up to supervisor level. You will gain hands-on experience across key operational areas, including: Food & Beverage, Front Office, Housekeeping, Spa, Retail, Wellbeing & Fitness and Kitchen.
Throughout this phase, you will also complete your Level 3 Team Leader Apprenticeship.
Phase 2 – 22 Months [18-Month Apprenticeship + 4-Month End-Point Assessment]
After completing Phase 1, you will move onto a flexible schedule, working across multiple departments within the same week. This phase allows you to apply your skills and new knowledge in a dynamic environment, supporting teams in achieving the highest standards.
During this stage, you will complete the Level 4 Hospitality Manager Apprenticeship and begin to transition into your chosen specialist area—the department where you envision building a long-term, fulfilling career.
With no two days the same your days will vary, however, some of your tasks will include;
* Educating guests on all nutritional elements of our menu
* Working within varying teams, (you will be mentored and trained in all areas)
* Delivering exceptional levels of customer service.
* Acting as a buddy to your colleagues you will ensure they are working to the agreed levels
* You will liaise with all guests and support them with their itineraries
* You will be a brand ambassador and educate guests and colleagues on all things Champneys
Skills Required
* Dedicated; this is a 37 month program spanning two qualifications and a number of different departments
* Problem solving; no two days are the same, our guests equally are as different
* Honesty; have the confidence and assurance you can be honest, always, we will be the same
* Presentation; our brand sets us apart, always represent it well
* Reliable; we count on you to deliver our mission
* Patience; we are all on a journey, sometimes we face hurdles, be patient we will always work through them.
Benefits
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
* Health, Wellness and Wellbeing incentives
* Champneys experiences (such an overnight stay or an ultimate spa day experience)
* App technology for all our essential forms
* In house social media connecting our Champneys Family
* Motivating, rewarding and engaging colleague events
* Discounted stays for you, your friends and family at any of our Hotels or Resorts
* Complimentary Spa Day on completion of your probationary period
* 50% discount on all Champneys products
* Great discounts on our partner products Elemis and Clarins
* Discounted membership to our exceptional health clubs
* Merlin Entertainments Attraction
* Introduce a friend incentive
* Long Service celebrations
* Free parking
* Professional Uniform
Seniority level
* Seniority level
Internship
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Wellness and Fitness Services
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