Receptionist - Mitie Security Location: Knight Frank, Colmore Row, Birmingham Full-time | Permanent
Are you:
-Someone who enjoys meeting new people every day?
-Confident, approachable, and proud to deliver outstanding service?
-Looking to work in a professional corporate environment at the heart of Birmingham?
If so, Mitie Security has the perfect opportunity for you as a Receptionist at Knight Frank, Colmore Row.
What will you be doing day to day?As the first point of contact for staff, visitors, and clients, you will play a vital role in creating a welcoming, safe, and professional environment. Your responsibilities will include:
-Front-of-House Service
-Greeting all visitors, clients, and contractors with a warm, professional welcome.
-Managing sign-in procedures and issuing visitor passes.
-Maintaining a smart and welcoming reception area at all times.
-Communication & Enquiries
-Handling incoming calls and emails promptly and professionally.
-Answering queries and directing people to the right department or contact.
-Liaising with Knight Frank building management and Mitie colleagues to support smooth daily operations.
-Administration & Organisation
-Logging visitor and contractor details accurately.
-Coordinating meeting room bookings where required.
-Receiving and distributing post and deliveries securely.
-Supporting with general administration duties when needed.
-Security & Safety Support
-Following security protocols to ensure access control is maintained.
-Working alongside Mitie Security colleagues to monitor and report incidents.
-Helping ensure health & safety standards are met at reception.
What skills and qualities will help you succeed?We are looking for someone who is:
-Experienced in front-of-house, reception, or customer service roles (corporate setting an advantage).
-A confident communicator, both face-to-face and over the phone.
-Professional in appearance with a friendly, approachable manner.
-Organised with excellent attention to detail.
-Comfortable using IT systems such as Microsoft Office and email.
-Calm under pressure, able to prioritise and multitask effectively.
-A team player who also works well independently.
What can Mitie offer you?
-A competitive salary and fair working hours.
-Full training to give you confidence in your role.
-Opportunities for development and career progression within Mitie.
-Access to Mitie's recognition, reward, and wellbeing programmes.
-The chance to represent Mitie Security at one of Birmingham's most prestigious corporate sites.
Ready to take the next step?Do you want to be the welcoming face that makes a lasting first impression?Do you want to work in a professional, supportive, and high-profile environment?
Apply today to join Mitie Security at Knight Frank, Colmore Row, Birmingham.