Customer Service Advisor Manchester-Trafford Park Monday-Friday 8:30am - 4:30pm (Potential for hybrid working once fully trained) You must be available for an immediate start Temporary-Ongoing Contract Winsearch is proud to be working with a leading manufacturing business in Trafford Park to recruit an experienced Customer Service Advisor on a temporary ongoing basis. In this role, you'll be responsible for managing multiple customer mailboxes, responding to queries efficiently, and ensuring every customer receives excellent service. Strong written communication and multitasking skills are essential. Key Responsibilities Customer Service Advisor Respond promptly and professionally to customer queries via email. Investigate and resolve issues such as missing orders, delivery discrepancies, and pricing errors. Manage and categorise a busy shared mailbox to ensure queries reach the correct team. Maintain accurate records and update systems as required. Use Microsoft Outlook and Excel daily to support communication and reporting. About You Customer Service Advisor Previous Customer Service experience is essential. Confident managing multiple shared inboxes and prioritising responses. Strong written communication skills with the ability to compose clear, professional emails. Proficient in Microsoft Office, especially Outlook and Excel. Organised, reliable, and able to work independently. ...