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Duty manager

Upminster
Permanent
Temp All Staffing
Duty manager
Posted: 4 May
Offer description

Overview

Temp All Staffing are recruiting for a dynamic and organised Part-time Duty Manager on behalf of our client, a premier wellness facility. As the facility continues to grow, they need a hands-on leader to oversee daily operations, motivate the team, and ensure every guest receives world-class service. This is a vital role that bridges department management and front-of-house excellence.

Benefits

1. Competitive salary + Employee of the Month rewards.
2. 28 days annual leave (pro-rata).
3. Significant discounts on stays and treatments.
4. Use of all onsite facilities.
5. Complimentary meals provided twice weekly.

Job Role

6. Operational Oversight: Manage day-to-day operations, overseeing all departments and acting as the senior point of contact in the absence of executive management.
7. Team Leadership: Lead, motivate, and supervise staff to deliver service excellence.
8. Guest Journey: Assist Front of House with reservations and manage the end-to-end guest experience, including resolving complaints with professionalism.
9. Financial & Admin: Utilise hospitality IT systems and Microsoft Office to manage bookings, produce reports, and maintain financial accuracy.

sHIFT Pattern

Full flexibility is required across a Monday – Sunday rota (including 2 weekends per month):

10. Early: 07:00 – 16:00
11. Mid: 08:00 – 17:00
12. Late: 11:30 – 20:30

Your Skills and Experience

13. Transport: Due to the rural location, there is no access via public transport. A valid driving licence and access to a car are essential.
14. Experience: Proven background in hospitality management or supervision.
15. Skills: Strong decision-making, exceptional organisational skills, and computer literacy (Hospitality IT & MS Office).
16. Communication: Excellent spoken and written English.

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