Customer Service Supervisor Permanent Salary – Dependant on experience Location: Uxbridge We are looking for an experienced Customer Service Supervisor to join a fast-paced, growing organisation where you will play a key role in shaping the customer experience. This position combines hands-on account management with leading a small customer service team, driving service improvements, and working closely with operational teams to ensure consistently high service delivery. Key Responsibilities: Supervise and support a small team of Customer Service Advisors Manage a portfolio of key customer accounts Ensure accurate and timely processing of sales orders and purchase orders Handle escalated customer issues, including credit and pricing queries Drive service, process, and system improvements Build strong working relationships with internal teams and external partners Support operational and supply chain projects as required About You: Proven experience in a customer service environment Strong organisational skills with the ability to manage competing priorities Excellent communication and problem-solving skills Confident using Excel and ERP systems Proactive, professional, and a strong team player Salary & Benefits: Competitive salary, dependent on experience Company pension scheme Holiday entitlement plus bank holidays 35 hour working week Supportive team environment and opportunities for development What...