Are you friendly, proactive and great with people? Looking for an immediate role where every day is different? We're recruiting a Customer Service Advisor to join a fantastic student accommodation site in Cheltenham. Hours : Monday - Thursday, 9am - 17.30 (30 hours per week) Salary : £12.21 per hour About the Role As the on-site point of contact, you'll be the friendly face that helps create a brilliant living experience for students. You'll be based at the property and support residents, visitors and prospective tenants with everything they need, including: Welcoming students, answering queries and providing day-to-day support Managing parcel deliveries and collections Handling student requests and general enquiries Conducting viewings for prospective students and parents Ensuring communal spaces stay tidy and presentable Liaising with the wider property team to resolve issues quickly and efficiently About You We're looking for someone who: Has great communication and customer service skills Enjoys helping people and solving problems Is organised, confident and reliable Is comfortable working on-site in a busy, people-focused environment Can start immediately and is happy with an ongoing temporary position Why You'll Love This Role Join a friendly, supportive team within a well-known national PBSA provider Great company culture and positive working environment Varied, people-centred role with plenty of interaction Perfect for someone who enjoys a front-of-house or community-focused position Job Types: Part-time, Permanent