Job Description
Salesforce Field Service (FSL) Delivery Lead/Project Manager
£600 up to max. of £650 per day - Inside IR35
Site visits to Stevenage and also with the SI (System Integrator) - especially during discovery phase.
Start End of February - so, no more than one week's notice if in a current role.
* You will be responsible for the successful delivery of a Salesforce Field Service implementation & transformation project, working hands‑on with the delivery lead from our System Implementor (SI) which is Capgemini & our technology vendor and M Group Process Owner and wider project team. You will have strong technical knowledge of processes, systems, integrations, and interfaces to guide outcomes and deliverables within the project team.
*** Must have recent Salesforce Field Service /transformation experience****
* You will bring business and process transformation experience working in an Agile/ Iterative delivery style with a proactive, flexible and delivery focused approach.
* Operating within our IT Governance framework, you will manage vendors, oversee change requests, and ensure that schedules, risks, actions, issues, and dependencies are proactively maintained in partnership with our SI.
* You will work with the SI Project Lead and project team, creating and maintaining clear project plans, enabling the smooth and efficient delivery of IT initiatives. This includes keeping stakeholders informed through the preparation and sharing of weekly project highlight reports.
* Collaboration and attitude will be key, as you work closely with internal and external parties to coordinate and schedule project activities effectively in a fast-paced environment within a wider programme of work. You will also manage project budgets, ensuring accurate tracking and providing regular, transparent financial updates.
* You will be proactive in managing project risks and issues and proactively manage these, escalating swiftly as required to enable successful delivery.
What you’ll bring
* Delivered IT transformation projects focused on Salesforce Field Service - and Oracle a real bonus too
* Governance reporting and metrics
* Stakeholder collaboration and influence at all levels
* Clear communication across technical and business teams
* Risk, issue and escalation management
* Financial reporting on costs and risks
* Full project lifecycle management
* Degree or equivalent; AgilePM./ Scrum a plus
* £600 to £650 a day rate wise paid through an umbrella.