Location:London andSouth East
Department:Family Engagement
Hours:Full time
Contract:Permanent
Salary:£47,611.75 + £3,000 market supplement
As the Head of Regional Operations, you will oversee the development and delivery of Pacts services across the region. You will act as the strategic lead for key operational functions, ensuring the highest standards of delivery, compliance, and safety. This includes:
* Leading the volunteer strategy and associated processes
* Managing operational performance and reporting standards
* Monitoring safeguarding systems and health & safety protocols
* Overseeing data protection procedures and out-of-hours management provision
* Supporting HR processes, including recruitment
Additionally, you will contribute to Pacts overall strategy byparticipatingin policy-focused and operational projects, as well as bids, tenders, and grant applications. You will work closely with the Regional Director, deputising as needed, and representing Pact at external meetings with key stakeholders such as commissioners, prison governors, and government officials.
Key Responsibilities
1. Expand Pacts reach, impact, and effectiveness across the region.
2. Develop and deliver safe, evidence-based, and cost-effective services driven by service user involv...