Overview
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Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
The role of the Community Manager is to stimulate discussion on social media around Sky Sports content, replying to comments and inquiries, managing groups and organising and overseeing live events using features and products provided by platforms, both audio and video.
Working within the Social Media Publishing Hub and reporting into the Senior Producer - News and Community, this role will also involve publishing content across Sky Sports News and Sky Sports brand channels including specific shifts in those areas.
The role requires collaboration with all areas of the Social Media team, but specifically the teams within the Social Media Publish Hub, as well as Sky Sports Content teams.
This role requires working with live sports events so late evenings and weekends shifts are required.
What You'll Do
* Put Sky Sports' community management strategy into action across all social media platforms, to engage our target audiences in new and innovative ways that build real connection with Sky Sports, through a unique brand tone,
* Work closely with the Sky Sports Content teams to leverage opportunities to give audiences across social the opportunity to engage and interact with key talent and athletes,
* Come up with community management-based ideas to promote hero events across the sporting calendar, working closely with the wider Social Media team,
* Provide insight through social listening as to what audiences think and what they would like to see, finding further ways to engage them,
* Maintain knowledge of existing and emerging platforms and technologies and community management trends in social media,
* Understand how to make content stand-out on each social platform, tailoring tone accordingly while remaining true to Sky Sports Social's brand voice,
* Coming up with innovative ways of promoting our hero events with special one-off campaigns,
* Cut and publish live news moments to multiple social platforms, and facilitate monetization opportunities on each social platform,
* Demonstrate an understanding of editorial processes with a keen interest in developing own news judgement,
* Contribute new ideas and propositions with a focus on how to better engage audiences to ensure the continued evolution of Sky Sports' presence on social platforms,
* Stay up to date with social trends and come up with innovative ways to participate in them in a way that enhances the Sky Sports brand,
* Support Sky and Sky Sports in the promotion of "Force for Good" initiatives,
* Work closely on a day-to-day basis with all teams within the Social Media Publishing Hub and Content Production and design teams to align on strategies and tone of voice, where appropriate.
* Ensure that lines of communication within and across departments are clear and workable.
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