Member Services Support Coordinator My client is a growing insurance company and are looking for additional admin support for their busy Claims Department Duties include: Answering inbound calls, including claims overflow calls Distribution of all correspondence received via post & through emailminimal delays Maintaining postage credit and ordering stationery Printing, packing up and sending member documentation Reviewing outstanding renewals Forwarding on and following up on customer invoices Recording all documents received relating to a registered claim Skills Required Use of concise, clear and appropriate language Listening and responding effectively Reasoning and ability to identify possible problems Able to build rapport and successful relationships Empathetic; able to identify, understand and respond to different views Organisation skills; ability to manage multiple demands This role would suit a bright individual who is looking to gain experience in a friendly insurance company. This role comes with excellent benefits including bonus, healthcare and pension The company are based in Rickmansworth but will be moving to Croxley Business Park in June. For more information please contact Charmaine ADZN1_UKTJ