Are you passionate about delivering outstanding customer service and building long-lasting relationships? We’re looking for a proactive and personable Customer Relations Manager to join a growing and forward-thinking property business where customer experience is at the heart of everything we do. As Customer Relations Manager, you’ll act as the primary contact for homeowners and key clients across multiple developments, managing the customer journey from pre-completion through to aftercare and warranty support. You’ll work closely with internal teams, contractors and external partners to ensure any issues are handled efficiently and professionally, always maintaining the highest standards of customer care. Company Benefits: Car allowance Bonus opportunities Private medical insurance Life assurance Pension scheme Health screening Holiday allowance increasing with service Flexible working approach Paid volunteering days Employee wellbeing initiatives and additional benefits Key Responsibilities: * Manage quality inspections and support smooth customer handovers * Conduct home demonstrations and explain key property information clearly and confidently * Coordinate aftercare support and defect management throughout warranty periods * Work closely with site teams, contractors and suppliers to ensure timely issue resolution * Build strong relationships with homeowners, cl...