A little bit about Lindt
We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.
We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.
How you could help us to Enchant the World with Chocolate
The PMO Analyst supports the effective running of the Project Management Office, providing disciplined coordination, high-quality information, and strong analytical and administrative support across a complex portfolio of transformation and value-driving initiatives.
This role is well suited to a highly capable graduate or early-career professional who combines academic strength with attention to detail, intellectual curiosity, and the ability to manage multiple priorities. The PMO Analyst enables the Head of PMO and project leaders to focus on delivery and decision-making by ensuring that plans, reporting, governance, and controls are accurate, timely, and consistently applied.
The role offers significant exposure to senior stakeholders, large-scale change, and structured delivery disciplines, providing a strong foundation for future career development.
Where you’ll be based
This role is based in our Head Office in Richmond Upon Thames with hybrid working. (in the office 60% and WFH 40%).
Key Responsibilities
Portfolio Administration & Coordination
1. Maintain accurate and up-to-date records for all projects within the portfolio
2. Support coordination across multiple projects, programmes, and workstreams
3. Track plans, milestones, dependencies, and actions with precision and consistency
Reporting & Analytical Support
4. Produce regular PMO reporting packs, dashboards, and status updates
5. Analyse project data to identify trends, risks, slippage, or emerging delivery issues
6. Ensure data quality and logical consistency across all PMO outputs
Governance & Process Discipline
7. Support governance forums by preparing materials, agendas, and papers
8. Track decisions, actions, and follow-ups to ensure clarity and accountability
9. Apply PMO standards, templates, and ways of working consistently
Risk, Issue & Dependency Management
10. Maintain accurate risk, issue, and dependency logs across the portfolio
11. Support escalation by ensuring information is clear, evidence-based, and timely
12. Proactively flag concerns or inconsistencies to the Head of PMO
Resource & Capacity Tracking
13. Support tracking of resource allocation and demand across projects
14. Help identify potential capacity clashes or delivery bottlenecks
15. Maintain structured views of commitments and timelines
Stakeholder & Team Support
16. Act as a reliable point of contact for project teams on PMO processes and reporting
17. Support project managers with templates, guidance, and coordination
18. Build strong working relationships through professionalism and follow-through
Learning & Continuous Improvement
19. Quickly build understanding of PMO tools, methodologies, and governance frameworks
20. Suggest improvements to reporting, tracking, and processes based on observation and analysis
21. Demonstrate a strong learning mindset and appetite for responsibility
Qualifications, Knowledge and Experience Preferred
22. Strong academic background with evidence of intellectual rigou (e.g high quality degree, relevant discipline, or equivalent achievement)
23. Graduate or early-career professional (typically 0–2 years’ experience) in a PMO, project coordination, analytical, consulting, or similar environment
24. Exceptional attention to detail with the ability to spot errors, gaps, and inconsistencies
25. Strong analytical skills, comfortable working with data, trackers, and structured information
26. Advanced Excel skills or clear aptitude to develop them quickly
27. Highly organised, able to manage multiple tasks and deadlines simultaneously
28. Clear, professional communicator with confidence engaging with stakeholders
29. Curious, proactive, and resilient; comfortable working in a fast-paced change environment
How you will be rewarded financially
Internal Level 1
For the position of PMO Analyst, you will receive a competitive compensation package as well as benefits including; bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, birthday day off and so much more!
Being yourself every day
We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.
Living our values everyday
At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.
What you can expect from us
In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations, all while supporting your physical and mental wellbeing.
Requirements