Overview
Exciting Opportunity: Service Engineer – Security at Johnson Controls! Join a global market leader in Engineering & Integrated Solutions that is revolutionizing the Fire & Security sector with state-of-the-art technology. Johnson Controls boasts an impressive portfolio of brands like Tyco, ADT, WOT, Esotec, and more. At our Vindex brand, we are driven by a passion to make a positive impact on lives worldwide, providing cutting-edge security solutions that safeguard people and the environment while giving back to our communities. We thrive on solving today’s challenges and continuously ask, “What’s next?”
Step into a role that places you at the forefront of innovative solutions protecting businesses. We are constantly evolving to stay ahead of the competition, and we need forward-thinking individuals who share our mission to create a safer world.
What You Will Do
As a Service Engineer, you’ll play a crucial role in servicing advanced Security Systems, including Intruder Alarms, Access Control and CCTV Systems. You will deliver top-notch customer service while adhering to industry standards, armed with exceptional technical knowledge. We’re seeking proactive engineers who can anticipate and resolve issues before they escalate. This is an incredible opportunity for skilled engineers to join a high-performing team focused on a specific geographic region, offering unparalleled career advancement within a market-leading brand!
Responsibilities
* Deliver outstanding Customer Service that exceeds expectations, forging strong relationships with internal and external customers.
* Service devices with care, ensuring a safe and responsible working environment to prevent injuries, property damage, and wasted materials.
* Efficiently manage your time and prioritize tasks effectively.
* Accurately complete Engineer work reports, handover certificates/BSIA Certificates, or checklists as required.
Qualifications
Essential
* Experience in the Fire & Security industry
* Valid driving license
* Capability to lift and climb ladders
* Prior experience in a customer-facing role
Preferred
* Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC
Benefits
Why work for Vindex? We offer a platform for career growth with an array of opportunities, and excellent career progression. You will enjoy:
* Competitive salary with exceptional earning potential
* Optional overtime
* Generous callout payments – the best in the industry
* Sales referral incentive scheme
* Pension matching up to 7%
* 25 days holiday plus bank holidays
* Company vehicle, uniform, PPE, tools, and continuous training provided
* Industry-leading Health & Safety and employee assistance programs
* Newly introduced Engineering career ladder for career progression opportunities
* Average team member tenure of over 20 years
* Become a valued member of our Winning Team
* Staff referral scheme up to £2,000.00
* Rewards & recognition programs
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industries: Industrial Machinery Manufacturing
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