We have an excellent opportunity for a Photocopier Engineer to be based work on site at the University of Bath, one of our Sharp’s key customers.
As a Customer Support Engineer, you will be the face of Sharp Business Systems, providing a first-class service to the University – managing, maintaining and repairing c300 multi-function devices and software across the university sites.
Our engineers work sociable hours (Monday – Friday, office hours)
You will be located in the Bath area or within commutable distance – a company car is provided
Key Responsibilities
* Repair install and maintain multi-functional network devices (MFD’s) and other products including software, supplied by Sharp Business Systems UK and dealers
* Prepare and set up MFD’s/Products associated with SHARP portfolio
* Connect equipment to customers PC’s and networks by installing print drivers on servers and local PC’s. Set up scanning and other functionality over the network
* Diagnose and resolve network MFD related issues
* Provide relevant training on both hardware and software
* Provide support and cover when necessary for other roles
* Adhere to company processes including
* Manage stock on vehicles/site as appropriate
Person specification
* Experience as a Photocopier Engineer
* Experience with Sharp copiers is helpful but not essential.
* Good understanding o...