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Payroll client manager

Worcester
Four Squared Recruitment Ltd
Client manager
Posted: 13 October
Offer description

Payroll Manager Accountancy Practice

Location: Worcestershire (hybrid working)

Salary: Highly competitive, dependent on experience

Job Type: Full-time, Permanent

A growing and dynamic accountancy practice based in Worcester is seeking a Payroll Manager to lead their payroll department. This is a key leadership role, ideal for someone with strong technical expertise and people management experience, looking to take ownership of a busy and evolving payroll function.


The Role:

You ll be responsible for managing the payroll team and delivering high-quality, end-to end payroll services across a varied client portfolio. You ll play a pivotal role in developing the department, improving systems, and ensuring compliance and client satisfaction.


Key Responsibilities:

* Act as the main point of contact for all payroll-related queries, including technical issues and client concerns.
* Oversee the day-to-day operations of the payroll department, ensuring deadlines are met and team members are supported.
* Line-manage team members, providing supervision, training, and career development support.
* Process payroll from start to finish for your own client portfolio.
* Build and maintain strong relationships with internal and external clients.
* Escalate any issues related to work or project delivery appropriately.
* Manage expectations of partners and key staff, ensuring timely delivery of work and projects.
* Ensure compliance with practice management activities across the team.
* Support the team with complex client problems and assist with routine matters.
* Collaborate with other departments to ensure seamless service delivery.
* Act as a role model, offering guidance and constructive feedback.
* Delegate tasks effectively and monitor team workload.
* Manage BACS Bureau services, including training and third-party liaison.
* Lead continuous improvement initiatives, including system upgrades and software implementation.
* Work with the Line Manager and Marketing Team to support business development and marketing efforts.
* Conduct team appraisals and performance reviews.


What You ll Need:

* Previous experience managing a team
* Strong knowledge of payroll systems, taxation, national insurance, and payroll legislation
* Excellent numerical, analytical, and problem-solving skills
* High proficiency in Excel and data manipulation
* Experience with payroll systems such as Sage
* Professional, approachable, and solutions-focused
* Flexible and able to handle confidential information appropriately


What s on Offer:

* Highly competitive salary (dependent on experience).
* Hybrid working
* A leadership role within a supportive and forward-thinking firm.
* Opportunities for professional development and career progression.
* Free parking and accessible location.
* Regular staff socials / events
* 25 days annual leave + bank holidays
* Electric car scheme

If you are an experienced Payroll Manager looking for your next challenge, we d love to hear from you.

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