Operations Specialist
Location: UK (Home/Solihull Office-based) – at least once a week in the office
Contract Length: 3 months rolling basis
Working Hours: Monday to Friday, 8:30 to 17:30
IR35 Status: Inside IR35
Rate: £23.00 per hour
Are you an organized, proactive professional with a passion for operational excellence? If so, we have an exciting opportunity for you! Our client is seeking a talented Operations Specialist to join their dynamic team on a fixed-term contract. This role is perfect for someone who thrives in a fast‑paced environment and is eager to support project delivery in a consultancy or services setting.
Role Purpose
As an Operations Specialist, you will play a vital role in ensuring the smooth delivery of projects, maintaining financial accuracy, and upholding operational governance. Collaborating closely with Project Managers, Engagement Managers, Resource Managers, Finance, and Credit Control, you'll be responsible for project setup, billing, revenue activities, and much more!
Key Responsibilities
1. Project Setup, Validation & Closure
Create and validate projects in Certinia, ensuring alignment with Statements of Work (SoWs), Purchase Orders (POs), and budgets.
Perform final billing and project closure activities, ensuring all details are accurate and complete.
2. Billing & Revenue Activities
Manage billing against SoWs and POs across various delivery models, including Time & Materials (T&M) and Fixed Price.
Liaise with Credit Control to resolve any discrepancies and track revenue effectively.
3. Project Management – Transactional Projects
Provide hands‑on project management support for smaller engagements, including resource requests and budget management.
Produce status reports and manage project closure checks.
4. Forecasting & Financial Tracking
Track accrued revenue and assist in forecasting activities, keeping stakeholders informed of any variances.
5. Opportunity Management & Commercial Administration
Validate correct installs in SAP and manage new customer forms.
Maintain purchase orders and ensure all documentation is up-to-date in Certinia.
Skills & Experience
Essential
* Strong experience supporting project operations in a consultancy or services environment.
* Knowledge of professional services financial models (T&M, Fixed Price, Milestones).
* Experience with enterprise systems such as Certinia, SAP, or equivalent PSA/ERP tools.
* Exceptional attention to detail and financial accuracy.
* Ability to manage multiple priorities and stakeholders effectively.
* Confident communicator who can address data issues and escalate risks when necessary.
Personal Attributes
* Highly organized and methodical in approach.
* Proactive mindset, comfortable in a fast‑paced environment.
* Strong problem‑solving skills, with a collaborative spirit and a focus on customer delivery.
What's in it for you?
Join a supportive team where your contributions will make a tangible impact. Enjoy the flexibility of a home/office working pattern and engage with a vibrant community of professionals who are as passionate about project success as you are.
Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
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