SHOWROOM / OFFICE ADMINSTRATION ASSISTANT
Company: A S Doors Ltd
Hours: 19.5 hours per week (Wednesday 9am-12pm, Thursday & Friday – 9.00am until 4.00pm & Saturday 9am-12:30pm)
Location: Melton Mowbray
Salary: Pay offered dependant on previous experience. Above minimum wage.
A S Doors Ltd are a specialist door company providing expertise in the supply, installation, repair and maintenance of garage doors and entrance doors.
As a result of continued growth, we are currently recruiting for a Showroom / Office Administration Assistant to join our small but busy, hard-working team. The role will be on a job share basis and involve working closely together with our existing Showroom/Office Administration Assistant who works Monday – Wednesday to provide the business with continuity of service.
The role will involve supporting the Managing Director with the day to day running of the garage door and entrance door showroom and office, along with any other ad-hoc duties that are required. The role will also involve the maintaining and updating of the Company website and social media accounts. Creating and booking jobs into an online diary/CRM system, along side liaising with customers with regards to their quotations and orders.
The role will include additional days/hours and some bank holiday working, where required.
Key responsibilities of the role will include:
Customer Service
* Acting as first point of contact for all customer enquiries
* Meeting/greeting customers in the showroom
* Dealing with incoming/outgoing calls
* Answering general enquiries from customers
* Maintaining and developing strong, effective relationships with new, existing and potential customers, with a view to growing sales.
Administration
* General office duties including data inputting, filing, scanning, photocopying and ordering stationery/office equipment.
* Providing diary management for the Door Fitter and Personal Assistant (PA) support to the Managing Director
General
* Maintaining a clean and tidy showroom and office
* Working together with the existing Showroom/Office Administration Assistant who works Monday – Wednesday to provide a continuity of service
The successful candidate will have a pleasant, friendly nature and be comfortable dealing with members of the public. They will also have excellent organization and communication skills, good attention to detail and be professional and creative in their approach.
Essential Criteria
* Previous experience in a customer facing role including face to face and by telephone
* Previous experience in a role involving a high volume of administration
* Excellent IT skills including Microsoft Word, Excel and Outlook
* Experience of using Social Media, including Facebook, Instagram, LinkedIn and TikTok.
Desirable Criteria
* Previous experience in a PA/secretarial role
* Sales experience would be advantageous
* Whilst not essential, previous experience in basic Marketing and Accounting would also be beneficial
* Full Driving License
Previous experience in garage doors and/or entrance doors is not required as full on-the-job training in regard to the products will be provided.
If you are interested in the role, please apply for the role by clicking 'Apply Now' below.
If you have any questions about the role before applying, please call for an informal discussion.
Job Type: Part-time
Expected hours: 19.5 per week
Work Location: In person