Ref 11051 Sales support administrator Huthwaite, Nottinghamshire £26,000 plus large company benefits, 27 days holiday plus bank holidays, hybrid working available after initial training but must live within 15 miles of Huthwaite, Nottinghamshire Monday to Friday – 37.5 hours per week As the first point of contact for customers you will use your customer service skills to efficiently understand their needs and advise accordingly. Working closely with all departments within the company to ensure that our customers receive the best possible service. Role Responsibilities for the sales support administrator: * Be responsible for the day-to-day administration of selected accounts. * Establish and build rapport with your customers. * Process customer orders in a timely manner with attention to detail. * Supplying order progress information to the customer. * After care support, where necessary, on completion of sales. * To help develop, maintain and support the data accuracy and use of salesforce CRM within the Internal Sales team * To help progress leads and help support the external sales team with growth potential opportunities * Handling complaints and escalating to the appropriate internal departments when required. The above sets out the main responsibilities for the position. The list is not exhaustive. The content may be subject to consultation and revision from time to time ...