ROLE: Parts Advisor / Credit and Returns Supervisor
Location:
Ashtead, Surrey
Salary:
£30,000 basic + £2,000 bonus + benefits
Hours:
Monday – Friday, 7:30 am – 5:00 pm
About the role:
YOLO Recruitment is seeking an experienced Parts Advisor for a Credit and Returns Supervisor position at our client's main dealership in Surrey.
Parts Advisor - duties:
1. Handle goods in and out, ensuring seamless credit and return processes in a busy parts environment.
2. Work with manufacturers to resolve issues.
3. Manage credits.
4. Handle customer queries confidently.
5. Maintain excellent communication to keep customers well-informed and satisfied.
6. Investigate damaged or missing parts.
7. Query reasons for parts being returned.
8. Process all necessary credit transactions efficiently and accurately.
9. Respond promptly and professionally to email and phone enquiries.
About you:
1. Previous parts experience.
2. Self-motivated with a team-oriented attitude.
3. Strong computer skills.
4. Experience with
#J-18808-Ljbffr