Merlin Entertainments in Chertsey is seeking a Contact Centre Feedback Advisor for a hybrid role focused on guest feedback through various channels. Responsibilities include managing guest communications, investigating complaints, and ensuring compliance with data protection standards. Ideal candidates have strong verbal and written communication skills, experience in customer service, and proficiency in Contact Centre software. Benefits include a Merlin Magic Pass for free tickets to attractions, discounts, and ongoing training and development.
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