Doyouhaveabackgroundcollectingdebtorworkinginacallcentreorhaveexperiencewithintelesales?Doyouwanttoworkinabusyenvironmentwhichissupportive,challengingandnurturingwhichexposesyoutolotsoftraining?Ifso,thenthisisthejobfor you! This is a Full Time Permanent position, with an immediate start! Benefits: Uncappedmonthlycommission(onaverage£250permonth)! 33daysholidayincludingbankholidays (pro rata for the 9 month contract) LifeInsurance PensionContributionsof3%after3months Dedicatedtrainingprogrammewithongoingsupport OurclientareUKleaderswithindebtresolution.Theyareaclose knit,friendlybusinesswhereyourenotjustanumber!Youwillbe workingwithateamtodeliverexceptionalcustomerservicetotheircustomerswhoareinarrearswiththeirutilitybills.Youwillbe workingcloselywithcustomerstohelpthemresolvetheirutilitydebtbywalkingthemthroughtheiroptionswithempathyand understanding.Thisisininboundandoutboundcustomeroperativerolewhereyouwillbecustomerfacing,helpingtoassisttheir clientsandtheircustomerstofindtherightsolutiontomanagetheiroutstandingutilitybillsandarrears.Youwillalsoassistourclientsagentsinthefieldsetupandagreepaymentplansandprocesspaymentsfromcustomers. Skills&Experience: Ifyouhaveworkedwithincreditcontrol,callcentres,telesalesorcoldcallingthenwewanttohearfromyou Youmustbeorganisedandbeabletoprioritiseworkloads Itsimportantthatyoucanexpressempathywithcustomerswhilstalsobeingabletoleadtheconversationtogetthedebt resolved Youmustberesilientandbetenacious Proventrackrecordofworkingtowardstargetsadachievingthem OtherInformation: NoCCJs,IVAsorbankruptcies MustbewillingtoundergoaDBScheck HoursareMondayFriday 8.00am-4.30pm 9:00amto5.30pm 9.30amto6.00pm Theseareonarotatingshiftpattern Thisroleisintheofficefulltime £25,396.80plusanuncappedbonus(whichonaverageisbeingpaidoutataround£250eachmonth)