Description This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us. For those who have military experience and a university degree or equivalent, we are looking to hire you! We treat every single day like it's day one. And we never sit still while we do it. Are you up for crafting solutions and solving tomorrow's problems today? Then we have the opportunity for you! We're seeking an experienced, Operations Manager to join our Customer Fulfillment team. You'll operate out of one of our dynamic Fulfillment Centers: these sit at the heart of Amazon's premier and rapidly growing business. They're where we run our fast-moving inventory; they're also where we developed our smart, industry-leading workflows. As an Operations Manager, you'll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don't shy away from rolling up your sleeves and getting involved whenever necessary. You'll be directly responsible for developing a team of Area Managers and their direct reports: meanwhile, you will report to the Senior Operations Manager of your Fulfillment Center. The quality of your leadership is key to success in this role: you'll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking. Job Description Your role will be pivotal in the overall management, control, organisation and direction of either Outbound or Inbound operational areas of your FC. Your responsibilities will include, amongst others: - Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site, - Become proficient on specific, larger-scale processes and activities within FCs, such as 5S audits, - In your inventory control and systems environment, you'll handle meaningful data collection, updating operations metrics on an hourly basis, - Therefore, you'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience, - Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels, - Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network, Basic Qualifications - - A degree or equivalent - - Relevant experience in people and stakeholder management - - Advanced proficiency in verbal and written English and intermediate proficiency in the local language - - Relevant experience in using data or anecdotal evidence to influence business decisions - - Relevant experience in key areas of production and supply chains Preferred Qualifications - - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - - Experience in Lean, Six Sigma and Kaizen techniques - - Experience in a similar logistical working environment - - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.