Delegated Authority Manager – Lloyd’s Insurer - £95-115k
3 days per week in the office.
Accountable for the oversight and continuous improvement of Delegated Authority operations for this international business, ensuring regulatory compliance and driving operational excellence. The role ensures robust governance, efficient onboarding and high-quality performance management across the delegated authority lifecycle.
* Lead, mentor and develop the Delegated Authority and Bordereaux teams
* Oversee the full DA lifecycle from onboarding and due diligence through to audit, renewals and bordereaux management
* Measure and evaluate delegated operations performance ensuring adherence to SLAs/KPIs through effective reporting and analysis
* Manage relationships with business stakeholders and outsourced partners to ensure smooth service delivery. Liaise with Underwriting, Legal/Compliance, Finance & Claims to deliver a cohesive controls and oversight framework
* Ensure all delegated arrangements and processes adhere to internal governance frameworks and regulatory standards. Implement and monitor risk management practices to mitigate operational risks and improve operational resilience
* Delegated Operations - Strong experience within DA operations, deep understanding of regulatory frameworks and proficiency with DA systems
* Excellent market and product knowledge – Maintain and develop market knowledge including regulatory requirements and changes.
* Leadership – Proven leadership and people management capabilities. Ability to develop, manage, mentor and motivate staff. Ensure staff receive adequate training to maintain their level of competency.
* Change Management – Successfully implements regulatory and operational change, meeting targets and deadlines. Reports regularly on performance. Ability to drive operational excellence and continuous improvement
* Judgement / decision making – Uses logic, rationality and objectivity in decision making.
* Communication – Excellent communication and stakeholder management skills with the ability to write clear, precise documents
* Relationship building – Ability to establish and maintain excellent relationships both internally and externally. Act as a key business partner to underwriting management and function heads.