Farm Shop Manager - Farm Shop Mayfair
45 hours per week, working Tuesday - Saturday
Up to £50,000 per year DOE
The Role
As Farm Shop Manager you will be leading by an example, get the best out of your team and ensure that the expectations of our guest experience are reached in every aspect of their visit, so that they leave feeling enriched and engaged in our ethos. Working closely with the team and liaising with the other management will help to create the best experience for both guests and the team.
What success looks like…
* Inspire the team to consistently provide an exceptional guest experience through the delivery of our Standard Operating Procedures, ensuring that every guest enjoys a magical experience and wants to return.
* Develop and promote a culture of effective communication throughout the team and across departments.
* Manage budget, implement the retail strategy, policies and procedures in order to achieve the desired budgets and margins.
* Recruit, train, develop, manage and retain a successful team, ensuring that we bring out the best in our people.
* Maintain and promote a safe working environment by ensuring that you and your team are adhering to Health & Safety, Food Hygiene, Fire & Evacuation procedures, and Licensing Laws.
* Take ownership of your personal development and drive the development of your team through training programmes, coaching and mentoring.
What makes a brilliant Farm Shop Manager?
* 5+ years in Luxury Retail
* Proven experience of managing day-to-day retail operations
* Excellent communication skills
* Good knowledge of retail trends and seasonal demands
* Excellent time management skills, with the ability to prioritise and organise work to tight deadlines
* Ability to coach and support our team
Be yourself That's who we're hiring. Our culture celebrates and supports the differences that makes each of us unique.
What's in it for you?
* 30 days holiday inc. bank holidays, pro-rata.
* Nutritious food and drinks whilst on shift
* Free annual guest experience for you and a plus one, including a 3-course meal, cocktails and a bottle of wine. It's important we experience the magic too
* Enhanced family-friendly policies, including 12 weeks full pay Maternity leave and 2 weeks full pay Paternity leave. These moments matter
* Health cash plan – a health benefit which allows you to claim back your everyday medical expenses like Dentists and Prescriptions
* Life Assurance
* Generous Artfarm-wide discounts including;
*
o Up to 50% off room booking at the award-winning The Fife Arms
* Up to 25% off food and beverage across our global properties
* Up to 30% off our fabulous retail products
* High street discounts off 1000's retailers through MyArtfarm site and app.
* Amazing socials and team events - there's something for everyone.
* A unique approach to career development and learning opportunities tailored around your individual aspirations and goals.
* Employee Assistance Programme with Hospitality Action
* Enhanced pension scheme to help you save into your piggy bank for the future
* Option to save directly from payroll into an ISA to enhance financial wellbeing
* Generous Refer a Friend Scheme – up to £1000 to share with your friend
About Farm Shop
Farm Shop Mayfair is a community hub located in the heart of Mayfair selling fresh produce from our farm in Somerset, gifts and store cupboard treats.
We hand select growers and makers and sell their produce alongside honey from our hives, wine from our vineyards, cider from our orchards, lamb and beef from the farm and our Farm Shop range made using what Kenny forages from the estate. Our shelves also include gifts from our sister properties the Fife Arms and Fish Shop crafted in Scotland.
Inside Farm Shop, you'll find Wine Bar – serving seasonal small plates, charcuterie, and cheeseboards, alongside an extensive international wine list curated by our award-winning team.
About Artfarm
Artfarm is an independent international hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish Mongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurant in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place.
Artfarm is an equal opportunity employer and we value diversity. We believe that diversity and inclusion in our team is critical to our success, so we seek to recruit, develop, and retain talent from a diverse candidate pool. Sustainability is at the heart of Artfarm and every one of the team has a role to play in protecting our planet.
INDMANAGE