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At Modern Networks, we specialise in the provision of relevant IT managed services to Professional Services customers. Our mission is to support innovation and growth by delivering reliable, cutting-edge technology solutions tailored to the unique needs of our clients.
What's the job?
We are seeking a dynamic and driven Client Relationship Manager to join our team. This role is pivotal in establishing and nurturing business relationships with companies ranging from start-ups to large enterprises. The ideal candidate will be a self-starter with a business-minded approach, eager to forge alliances across a multi-layered business environment. You'll be:
* Developing and maintaining strong relationships with clients, understanding their needs and providing tailored IT solutions.
* Identifying and pursuing new business opportunities within either the Property Management or Science Parks team.
* Collaborating with internal teams to ensure seamless service delivery and client satisfaction.
* Acting as a trusted advisor to clients, offering strategic insights and recommendations.
* Drive client engagement and retention through proactive communication and support.
What are we looking for?
* Proven experience in client relationship management within the IT sector (bonus points if you've worked for an MSP already).
* Excellent communication and interpersonal skills
* Relationship builders that will find the right solutions for our customers.
* Strong problem-solving abilities and strategic thinking.
* Ability to manage multiple priorities and meet deadlines.
What you’ll get from us
* Knowledgeable, high-achieving, experienced and fun colleagues
* A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
* Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.
* 25 days annual leave + bank holidays
* Active workplace committees (Social / Wellness)
Sounds like you?
If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at recruitment@modern-networks – we’ll arrange an informal chat about the role.
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