A financial services company in Greater London is seeking a Customer Success Lead to manage key accounts and the Customer Success team. This leadership position involves driving customer engagement, overseeing team performance, and implementing optimised workflows. Applicants should have proven experience in a B2B SaaS or FinTech environment, with strong leadership skills and the ability to foster customer retention. The role offers hybrid working arrangements along with various employee benefits including 25 days holiday, private medical insurance, and ongoing professional development.
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