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Demo technician

Letchworth Garden City
Midwich
Technician
Posted: 30 March
Offer description

Job Description


About Us
Live Technology is at the forefront of professional audio, lighting and musical instrument distribution, proudly representing industry-leading brands in the UK and Ireland. We exclusively represent JBL Professional, Soundcraft, Martin Professional, Robert Juliat, Elation, Obsidian Control Systems, Stagesmarts, and more.

Our customers are passionate professionals who thrive on performance, know their gear inside-out, and bring magic to music festivals, arena concerts, stadium shows, West End shows and immersive experiences. As we are part of the Midwich Group, the UK’s leading trade-only distributor of AV and technology solutions our customers have access to even more technology solutions including LED and video projection, cables and accessories.

We are looking for talented people who share our passion for supporting extraordinary live experiences. If you want to be part of this exciting and dynamic business, we would love to hear from you. Join us and help shape the future of live entertainment and performance technology.

About the Role
We are looking for an enthusiastic, tech focused individual to join our team and play a key role in preparing, maintaining, and organising all demonstration equipment across both audio and lighting categories ahead of customer demonstrations. Working closely with the Heads of Lighting and Application Engineering, this person will take a hands on approach to ensuring all fixtures, consoles, networking hardware, peripherals, and accessories are fully functional, safe, properly configured, and presentation ready for customer demos, internal training, events, and sales activity.

This role is an excellent opportunity for someone who thrives in a technical environment, enjoys practical, hands on work, and is passionate about delivering first class service.

What you will be doing in this role
Prepare and Maintain Demo Equipment
•Prep, test, clean, configure, and safety check all audio and lighting demo equipment, performing basic troubleshooting and routine maintenance when required.
Manage Demo Stock & Logistics
•Maintain accurate demo stock records, track equipment availability, organise storage areas, and coordinate shipping, returns, and internal transfers with clear documentation.
Support Demo Operations & Team Activities
•Build and configure demo systems, assist with patching/networking, and prepare kits for customer visits, training sessions, trade shows, and internal use. Work closely with Product Specialists, Sales, Technical Support and Warehouse teams to ensure smooth operations.
Assist Internal Staff & Learning Activities
•Provide basic support to colleagues evaluating products and help with demo setup when needed.
Develop Technical Knowledge for Progression
•Proactively build knowledge of audio/lighting products and workflows, participate in training and shadowing opportunities, and develop confidence in system setup, fault finding, and demo delivery to support future progression into a Product Specialist role.
Customer Interaction Progression
•Ability to liaise with customers regarding demo activity (e.g. check on status of loans, re-call equipment), with occasional travel opportunities to represent the company at key events such as trade shows.
General warehouse support and administration
•Provide cover in the warehouse for sickness and holidays. Support at busy times. Duties to cover goods in / out, moving product, the occasional delivery or collection and tidying warehouse areas.
General office administration
•Provide cover for spares department during periods of holiday or absence


What you will bring to the role
•Experience working with technical equipment (audio, lighting, or related technology).
•Hands on experience preparing, maintaining, or handling equipment in a workshop, warehouse, production, or technical environment.
•Basic understanding of audio or lighting equipment and how it connects or operates.
•Strong attention to detail when preparing, testing, or logging equipment.
•Good organisational skills with the ability to keep storage areas tidy and maintain accurate records.
•Ability to manage time effectively and meet deadlines for demo kit preparation.
•Evidence of practical or technical aptitude (work experience or vocational training).
•Comfortable working in a hands on, practical environment involving lifting, preparing, and moving equipment.

Why you should work here
•Contributory Pension Scheme
•Private Health Care
•Permanent Health Scheme
•Life Cover
•Profit Related Pay
•Paid Sickness Leave
•Staff Purchase Scheme
•Discounts from Local Businesses (dependant on location)
•Recruitment Finder’s Fee
•Employee Assistance Programme (EAP)
•Reduced Gym Membership (dependant on location)
•Cycle to Work Scheme
•Free Car Parking
•Shares Programme

If you want to be part of this exciting and dynamic business, we would love to hear from you. To learn more about the position or to apply, email recruitment@midwich.com. Join us and help shape the future of live entertainment and performance technology.

Midwich Group is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter for consideration.


Please quote "Demo Technician " when applying for this position.


Closing Date 30th April 2026

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