Overview
Warehouse Operative role at Furniture Village. Base pay range: £29,000 plus bonus. This range is provided by Furniture Village. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
* Support the customer fulfilment function by administering all warehouse and distribution activities
* Be the voice of the brand, liaising with customers to arrange deliveries and supporting with queries
* Deal with customer service issues promptly and sympathetically
* Manage all supplier deliveries and returns
* Accurately process balance payments
* Act on any delivery incident reports
* Comply with all health and safety and GDPR procedures
Qualities
* Genuine empathy and willingness to help
* Commitment and tenacity, owning issues and seeing them through to completion
* Punctuality, professionalism and pragmatism
* Confidence in problem solving
* A love of detail
* Accountability, holding high standards for yourself, your team and the business
* A true team player, one who loves to have fun and get the job done
In return, we’ll reward you with
* Competitive package: £29,000 plus bonus
* Best-in-class perks: pension scheme, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox and staff discount
* Excellence as standard: we do things the right way, not the easy way
* A culture of rewards: generous bonus structure
* Real progression opportunities: we set you up for success and we love to fast-track promotions
* Award-winning business: the UK’s leading independent furniture retailer, voted an Outstanding Place to Work and the Supreme Champion Family Business of the Year
About us
Furniture Village is a family business through and through. We employ nice people to sell nice furniture to nice customers. We source beautiful furniture from across the globe and deliver it with love, always putting the customer first. Our success comes from our people, and we offer opportunities for progression and fast promotions.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Warehousing
#J-18808-Ljbffr