Why Join Us? If you’re passionate about technology, education, and making a meaningful impact, this is your chance to join a values-driven organisation transforming the way schools use IT. Here are the top reasons to consider this opportunity: Mission with Impact : Be part of a team dedicated to improving lifelong outcomes for students through outstanding IT provision in schools. People-Centric Culture : Work for an organisation that lives by values like passion, purpose, people, and pride—reflected in everything from service delivery to internal collaboration. Hybrid Flexibility : Enjoy a hybrid/remote role with a regional focus across the West Midlands to South West England, anchored by a collaborative office base in Taunton. Professional Development : Access funded professional training, regular one-to-ones, and a clear development plan that supports your growth. Ethical and Sustainable : Carbon offsetting, charity initiatives, and a commitment to social good underpin how we operate, both internally and with our clients. Key Role Responsibilities Build and manage strong relationships with schools, focusing on their evolving IT needs. Proactively identify and close sales opportunities, aligned with client goals. Create tailored IT service solutions, collaborating with Technical Leads to ensure excellence. Lead post-project follow-ups and ongoing service reviews to maintain client satisfaction. Produce compelling proposals and accurate quotations using CRM tools. Actively manage and respond to pipeline opportunities and sales board leads. Promote the company’s ethos through all communications and deliver a service that drives referrals and client advocacy. Monitor and drive customer satisfaction (CSAT) data, applying learning to future engagements. Liaise with vendors to register larger opportunities and manage pre-sales involvement. Key Attributes Required Approx. 4 years' experience in Account Management (or highly relevant transferable skills). Strong understanding of IT networking and excellent computer literacy. Proven ability to manage a large client portfolio using both short- and long-term sales strategies. Skilled in negotiation, expectation management, and building trusted relationships. Proficient in CRM systems (e.g., ConnectWise) and sales pipeline tools. Committed to a service-led, client-first approach. Highly organised and strategic in managing the full sales cycle. Passionate about the role of technology in education.