Social Media Manager
Location: Hybrid - Cannock, WS12 2HA
Salary: Competitive DOE
Contract Type: Full-time, Permanent
What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources
Why Do We Want You
Phoenix Health & Safety is one of the UK s leading names in health and safety training, and, as part of Wilmington plc, we re continuing to grow!
We re looking for someone who can take our depth of H&S expertise and turn it into social media content that feels approachable, relevant and genuinely useful. You ll create posts that help people understand the topics that matter, support campaigns, amplify our experts and build a social presence with real purpose behind it.
If you re confident working across different channels in a B2B space, we d love to hear from you!
Please note: To complete your application, you will be redirected to Wilmington plc s career site.
At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply !
Job purpose, tasks and responsibilities
As our Social Media Manager, you ll turn Phoenix s expertise into market influence, and convert that influence into pipeline.
You ll shape the creative direction of our social presence and develop content that reflects our authority as a trusted and influential voice in health & safety.
That means delivering high-impact, persona-led content and strategic engagement that leads to measurable commercial outcomes. You ll also use modern tools and technology, including AI, to boost content quality, speed and insight.
Social strategy & brand presence
* Shaping and delivering our social strategy across key channels
* Turning Phoenix s expertise into clear, relevant, high impact content
* Owning the creative direction of our social presence
* Using modern tools and AI to boost speed, quality and insight
Content creation & channel management (LinkedIn, YouTube, Instagram)
* Leading our LinkedIn presence with thoughtful, audience led content
* Creating and optimising video and longer form content for YouTube
* Showcasing culture and people on Instagram to support employer brand
* Ensuring every post has purpose, clarity and strong performance
Community, campaigns & industry engagement
* Engaging with key organisations, partners and industry bodies
* Supporting and amplifying webinars, product launches and campaigns
* Building relationships that strengthen our visibility and influence
Performance & continuous improvement
* Tracking what drives engagement, demand and pipeline
* Using insights (and AI where helpful) to refine and improve content
* Scaling what works and testing new ideas to keep content fresh
What s the Best Thing About This Role
The autonomy! You ll have the space to shape our voice, bring ideas to life and experiment with new formats, and you ll be doing this for an established, market-leading name in health & safety!
What s the Most Challenging Thing About This Role
Our audience expects clarity, authority and regular content that adds value. You ll need to stay close to industry conversations, spot opportunities early and make smart decisions about what s worth amplifying. It s a role where you ll constantly refine, test, learn and adjust.
To be successful in this role, you must have:
* Strong understanding of LinkedIn, YouTube and Instagram dynamics in a B2B setting
* A commercial mindset with understanding of how content supports demand
* Excellent copywriting and storytelling ability
* Solid content creation abilities (design, video, visuals)
* An analytical mindset with the ability to translate insight into action
* Confidence contributing to industry conversations
* The ability to simplify complex technical topics into accessible content
To be successful in this role, it would be great if you have:
* Previous experience of working within Health & Safety
* Experience using tools such as HubSpot, Shield, or content scheduling platforms.
* Experience in video editing.
We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment.
About Us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Join us and do Work That Means Something
At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.
When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.
Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning.
Join us and make a real difference. Click on APPLY today!
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