The Opportunity An excellent opportunity has arisen for an experienced Leasehold Credit Controller to join a growing finance function. This role is particularly suited to individuals with prior exposure to property management, leasehold accounts, or service charge accounting, who are comfortable managing high-volume ledgers, coordinating with third-party solicitors, and reporting to senior stakeholders. The successful candidate will be structured, detail-driven, and confident operating within a deadline-led environment. Key Responsibilities Credit Control & Debt Recovery * Manage a high-volume portfolio of leasehold accounts, ensuring timely recovery of ground rent and service charge arrears. * Investigate and resolve outstanding balances, disputes, and payment queries across multiple developments. * Issue reminder notices, final demands, and pre-legal correspondence in accordance with internal procedures. * Analyse aged debt, reconcile discrepancies, and implement effective recovery strategies to minimise debtor exposure. Legal & External Liaison * Work closely with external solicitors to progress arrears and enforcement cases. * Prepare and provide supporting documentation, including statements, ledgers, and evidence packs. * Monitor live legal matters, ensuring accurate tracking, updates, and deadline management within internal systems. Reporting & Stakeholder Communication * Produce regular aged debt and recovery performance reports for management review. * Present case updates, risk considerations, and escalation recommendations clearly and professionally. * Collaborate with Block Management and Finance teams to resolve account-level issues. Leaseholder & Client Interaction * Maintain professional communication with leaseholders and managing agents. * Negotiate structured and realistic payment arrangements where appropriate. * Deliver a balanced approach combining strong credit control discipline with high service standards. Candidate Profile * Proven experience within credit control or debt recovery. * Prior exposure to property, leasehold, or service charge environments is highly advantageous. * Strong organisational skills with the ability to manage multiple accounts and deadlines. * Confident communicator capable of engaging both internal and external stakeholders. * High attention to detail and accuracy in financial record management. Why Apply? * Join a high-growth, financially robust property group with a significant development pipeline. * Exposure to a dynamic, commercially driven finance environment. * Strong culture of accountability, autonomy, and progression. * Competitive salary and long-term stability. Important: This is a fully office-based role (5 days per week) and does not offer hybrid or remote working