Summary
Gain valuable experience as a Business Administrator Assistant, supporting Sukhvinder Sandhu with a wide range of property transactions, including residential and commercial sales, purchases, re-mortgages, and transfers of equity. A great opportunity to start your career in property law and within business admin
Wage
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm, occasional Saturday shift.
40 hours a week
Start date
Thursday 1 January 2026
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
* Client Onboarding & Communication: Prepare fee estimates via Perfect Portal, open files using Mattersphere, send terms and conditions, carry out ID and AML checks, and maintain regular communication with clients, estate agents, sales negotiators, and mortgage brokers
* Case Administration: Draft attendance notes, update case management systems and Excel trackers, handle general client care, and manage incoming/outgoing post (may include occasional driving - mileage paid)
* Conveyancing Support: Assist with residential and commercial transactions, including contract preparation, raising enquiries, ordering searches, obtaining indemnity policies, and handling new build and first homes scheme processes
* Mortgage & Lender Liaison: Review mortgage instructions, request funds, submit COTs, refer Disclosure of Incentives Forms, and manage ISA/LISA bonuses
* Exchange & Completion: Arrange signing of documents, prepare exchange letters, request redemption statements, produce completion statements and bills, liaise with accounts for payments, and prepare/post completion packs
* Post-Completion Work: Submit SDLT forms and AP1s, respond to Land Registry requisitions, handle leasehold/management documents, update lenders and portals, and manage all final registration steps
* Software Used: Mattersphere, Perfect Portal, LMS, Lender Exchange, MS Office, and Excel
Where you'll work
7/8 Wrens Court, Unit 2, 2nd Floor, 52 54 Victoria Road
Sutton Coldfield
B72 1SY.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BIRMINGHAM METROPOLITAN COLLEGE
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
* An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying
* Training Provider: Birmingham Metropolitan College – Sutton Coldfield Campus
Requirements
Essential qualifications
GCSE in:
* English (grade Grade 4/C or above)
* Maths (grade Grade 4/C or above)
Desirable qualifications
A Level in:
A Level (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Logical
* Team working
* Initiative
* Non judgemental
* Patience
Other requirements
The employer has expressed a preference for candidates who either live locally within the Sutton Coldfield area or hold a full UK driving licence. However, all applications will still be considered.