Are you ready to take the lead in crafting unforgettable
gaming experiences? Join our team as a Game Master, where you'll be the
architect of fun, ensuring every customer leaves with a smile after an
exhilarating Houdini adventure!
Part of Ten Entertainment Ltd, working for Houdini's
Escape Rooms is not just a job; it's an opportunity to be part of an enchanting
and thrilling experience that captivates both employees and customers alike. As
an employee at Houdini's, you'll find yourself immersed in a dynamic and creative
environment inspired by the legendary escape artist, Harry Houdini. The company
values innovation, incorporating cutting-edge technology into its rooms to
create an unforgettable atmosphere.
If you're seeking a workplace that values creativity,
teamwork, and the thrill of the unexpected, working for Houdini's Escape Rooms
is the key to unlocking a truly magical career experience.
The Role
As a Game Master you will be responsible for welcoming
and engaging with customers, and providing pre-game information about their
gaming experience. Part of your daily routine will involve providing an
excellent customer experience, by managing game flow, conducting debrief
sessions, and taking team photos, whilst being responsible for customer safety.
You will also be responsible for ensuring that consistent uniform
standards are maintained and training new members of the team.
You will need to be passionate, with positive
energy and have strong attention to detail, you will also need to be confident
and comfortable when dealing with large groups of customers.
The Role
* Previous customer service experience
* Skilled in public speaking, with the ability to engage
and captivate groups effectively.
* Proven ability to think on your feet and address
challenges proactively.
* Flexible availability to meet operational needs.
Our Fantastic Benefits
* Free Bowling for
family and friends
* Free Food
* Enhanced Maternity,
Paternity, Adoption leave
* Medicash Health
Care Cash Back Scheme
* Employee Assistance
Programme
* Free counselling
* Life assurance - 2 x annual salary
* Long Service Awards
* Discretionary Bonus
Scheme
Career Development
If you are looking for career development, then Houdini’s / Tenpin
is a great place to start. We continually strive to develop our network of
impressive and highly successful sites, and recognise great people contribute
to great success! Most of our managers joined us as a Team Member and have
progressed into management or senior roles.
What Happens Next?
If you are ready to develop your career with us, click apply
and complete the short application process (2 mins).