Key Holder - Part Time 16 hours per week As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey! Purpose of the role: To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained. Responsibilities: Achieve sales targets by demonstrating passion for the product and the brand Open and close the store when a member of managaement isnt there Provide accurate information about our product to the customer including features and benefits and stock availability Promote our multi-channel shopping options to ensure maximum customer satisfaction Provide an inviting and welcoming atmosphere for our customers Process sales transactions with care and in line with company guidelines Demonstrate flexibility in order to meet the needs of the store Key Skills and Experience: Essential: Customer service focused Good communication skills Experience in retail industry Desirable: Good IT skills Experience of working in a premium fashion brand