Job Title: Senior Group Billing Specialist | Permanent | Full-Time Location: Guildford, Surrey (Hybrid: 2 days in office, 3 days remote) Salary: £35k - £45k + bonus About the Role Are you an experienced billing professional looking to take the next step in your career? We’re seeking a Senior Group Billing Specialist to join a fast-growing, international services organisation. You’ll play a pivotal role in managing and mentoring a small billing team while ensuring accurate and timely invoicing across a global client base. This is a unique opportunity for someone with experience in complex, multi-client international billing, who thrives in a collaborative and fast-paced environment. You’ll be the go-to person for escalated billing issues, guiding your team and working closely with internal stakeholders to deliver a seamless service. Key Responsibilities Supervise day-to-day billing operations, ensuring accuracy and compliance Review and generate complex invoices and client reporting Act as first point of escalation for non-standard billing queries Reconcile billing discrepancies and resolve issues promptly Collaborate with Finance, Sales, and Customer Service teams to streamline processes Develop and maintain SOPs, training materials, and client-specific billing instructions Mentor and train junior billing team members Prepare and analyse billing reports, providing insights to management Support au...