Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. The Office Services team are the ambassadors for the Betfred flagship head office based at Birchwood. As a key member of the team, the Cleaning Operatives play a prominent part in creating a welcoming environment for all colleagues and visitors, maintaining impeccable cleanliness standards in all areas of the building, and ensuring the overall office environment is always presentable. Overall, the Cleaning Operatives undertake a pivotal role in maintaining Betfred's reputation through exemplary hygiene standards and impeccable office maintenance, thereby enhancing the overall experience for both employees and visitors at the Betfred head office. Travel between Birchwood and SPH, Manchester is required to provide cover as and where required, which may sometimes be at short notice. We are hiring for a variety of shifts that include days, evenings and weekends. Please note that all positions will be part-time hours, approximately 20 hours per week, with the option to pick up extra hours for holiday cover. Responsibilities Dusting, sweeping, vacuuming and mopping surfaces including bathrooms, kitchens, workspaces and storage areas Maintaining cleaning supplies, working with the Cleaning Manager to ensure adequate supply of cleaning products Operating cleaning machinery such as dishwashers Reporting any issues or repairs to the Office Services management team Following all Health & Safety regulation, ensuring all cleaning products are accounted for and stored away safely at the end of each shift Supporting the Cleaning Manager with the maintenance of Material Safety Data Sheets (MSDSs) Some weekend work We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you’ll need to succeed Previous experience working in a similar role is preferred but not essential Strong organisational skills with the ability to prioritise tasks as required Excellent communication and interpersonal skills, acting as a brand ambassador Proactive approach to tasks with the ability to adapt quickly to changing priorities and demands Be thorough and pay attention to detail Benefits Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. Feel valued A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What’s next? If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.