Title: Employment Advisor
Location: Delivery across Crewe, Northwich, Winsford& Macclesfield
Salary: 26,500 - 29,545
JobType: Permanent, Full time, 37hours.
Position Overview:
We are currently recruiting for anexciting opportunity with one of the UK & Irelands largestemployee-owned public services provider who specialise in serviceswithin skills, education, employability, health, criminal justiceand social care sectors. The successful candidate will provideadvice and support to guide and encourage participants to overcomebarriers to employment and achieve realistic job goals.
If you have excellent customer serviceskills, are target driven and would like to utilise your skills toempower lives and improve communities, this could be the role foryou.
KeyResponsibilities:
* Manage a caseload ofreferred customers using a variety of appropriate strategies tohelp them overcome barriers to gaining employment.
*Meet, and strive to exceed personal performance targets, KPI's andQuality and Compliance measures.
* Undertake in-depthassessments using a suite of tools to fully understand a customerscircumstances, preferences and holistic barriers to progression toemployment.
* Coach and mentor participants, buildingstrong, positive relationships, guiding, motivating, challenging,encouraging & helping them to obtain sustainableemployment.
* Achieve the Customer Service Standardsrequired on the programme.
Aboutyou:
Essential
*Good working knowledge of the local labour market in the specifiedgeographical locations
* IT literate in using a range ofMicrosoft Office programmes including 365 & modern digitaltechnologies (Microsoft Teams, Skype for Business)
*Experience of working in a target driven environment
*Experience delivering services to meet contractual and qualitystandards
* GCSE or equivalent in English and Maths atGrade C orabove.
Desirable
*Knowledge of the employability industry
* Knowledge ofthe recruitment industry
* Experience of providingInformation, Advice & Guidance
* Level 3 Award inEmployability Services Sector or Equivalent
* Fulldriving license to enable travel across specified geographicalarea
Benefits:
*25 days annual leave + Bank Holidays
* Option to buyadditional holidays
* Birthday off
* 2Volunteer Days
* Health Insurance Allowance
*Annual Salary Review
* Company Pension Scheme(5%)
* Employer Paid Healthcare Cash Plan
*Enhanced Maternity/Adoption & Paternity PayArrangements
* Access to retail discounts; LifeAssurance, Cycle to Work Scheme, Tax Saver CommuterTickets
* Refer a Friend Scheme
* Opportunityto progress yourcareer
AdditionalInformation:
Dependent on the roleapplying to you may be required to process a Disclosure and BarringService (DBS/DS) check. The organisation will support therecruitment of ex- offenders and will not discriminate in any way.Further information available.
Travel expenses will bepaid from base location of the Creweoffice.