Role: Compliance Manager (Access Arrangements)
Contract: Full-time ( hours per week), -month fixed term
Salary: £,-£, per annum
The Compliance Team
We are looking for a Compliance Manager to join our motivated and dedicated Compliance team. Leading the Access Arrangements sub-team and reporting to a Senior Compliance Manager, this is an exciting time to join us in managing a suite of processes designed to support our schools and candidates often faced with adverse circumstances, while continuing to ensure our assessment standards are maintained.
About the role
Responsible for ensuring the smooth running of our access arrangements and modified papers processes, among others, you will be empowered to lead a team of Compliance Officers to work on and continuously improve our offering to centres in these areas.
No two days are the same, but broadly, your main areas of responsibility will include;
1. Ownership of the access arrangements process, ensuring centres are promptly informed and supported in their applications so that the relevant support can be given to candidates.
2. Being the face of Compliance for accessibility in general and access arrangements processes, assisting with related checks, appeals and complaints.
3. Leading the team through their series-related processes, ensuring they are consistent and accurate in their approach.
4. Developing and reporting on relevant data to senior managers and stakeholders, as required.
5. Providing training and guidance to your team.
6. Developing and continually reviewing processes and related procedures alongside external guidelines to ensure they are fit for purpose and that we are always following best practice.
7. Sitting on the Stage One Appeals Panel in relation to any Compliance team process, and representing Cambridge International in Stage appeals relevant to your area of work
A bit about you
The Compliance team's best asset is its people. To be successful in the role, you will be a confident and experienced team leader and a collaborative and conscientious team player, with an eye for detail and excellent analytical and decision-making abilities.
You will also;
8. Be comfortable and experienced in assessing risk.
9. Be comfortable making decisions which do not always fit ‘inside the box', using your judgement to arrive at resolutions which are both fair and defensible.
10. Be enthusiastic, self-motivated and a great team player.
11. Be able to manage and direct a varying workload and to successfully meet multiple tight deadlines.
12. Be able to communicate information to a variety of stakeholders with diplomacy, precision and sensitivity.
13. Deliver superb customer service in all aspects of your work.
14. Have a demonstrable track record of leading a team and/or colleagues around you.
15. Be a positive person who lifts those around them.
The Compliance team is passionate about safeguarding the integrity of our assessments and exams. We strive to provide excellent support to our exam officers, teachers and candidates to enable them to confidently access our exams and apply the regulations outlined in the Cambridge Handbook. If you can relate to this mission, we want to hear from you!
The key to our work is our colleagues, whose shared commitment enables us to have an ever-greater impact. We are a united, vibrant, and respectful community of people, and we ensure that every individual is recognised, listened to, and supported. And because our impact is amplified when our people are empowered, we give everyone the opportunity to develop in their own way. Whether you want a career that's linear or want to follow your own path, we'll support you and help give you the resources and training you'll need to be bold and take ownership of what you do.
We are a Disability Confident (DC) employer that is committed to equality and inclusion, ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
16. Group personal pension scheme
17. Discretionary annual bonus
18. Life assurance up to x annual salary
19. Private medical and Permanent Health Insurance
20. Green travel schemes
21. days annual leave plus bank holidays
We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.
Ready to pursue potential?
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be th November. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place week commencing th December .
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.