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Technical sales support specialist

Cramlington
NRG
Sales
Posted: 28 August
Offer description

Technical Sales Support Specialist

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This range is provided by NRG.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Our client is looking for a Technical Sales Support professional to join their team. This role is all about combining technical know-how with excellent customer service to support clients and internal teams. You’ll provide technical expertise, prepare documentation, and ensure tailored solutions are delivered smoothly.

What you’ll do:

* Assess project requirements and recommend solutions
* Prepare technical quotations, proposals, and drawings (training on SolidWorks provided)
* Support customer enquiries and product presentations
* Develop deep product knowledge of their systems, features, and industry applications
* Work in collaboration with both technical and non-technical teams

What they’re looking for:

* Technical customer service background in either construction, power, or utilities
* Great communication skills and able to explain technical information clearly
* Strong customer focus and relationship-building skills
* Commitment to continuous learning and improvement
* Proficient in MS Office; training provided for Sage 200, Salesforce & SolidWorks
* Ideally experience reading and interpreting technical specifications, drawings, catalogues, standards, and installation guides (Full training to be provided)
* Willingness to travel occasionally

About you:

You’re technically minded, proactive, and enjoy solving problems for customers. You thrive in a role where your technical expertise directly supports the sales process and contributes to project success.

What’s On Offer:

* Competitive salary of up to £35,000
* 25 days holiday + bank holidays
* Contributory pension plan
* Discretionary bonus
* A supportive and collaborative team environment
* Opportunity for professional growth and development

If you're ready to play a crucial role in an innovative and growing company, apply today!

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.


Seniority level

* Seniority level

Associate


Employment type

* Employment type

Full-time


Job function

* Job function

Customer Service

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