Job Summary:
Working with the Commercial Manager, in a small but efficient team, to plan, coordinate and execute internal and external events whilst actively promoting and selling the high-quality spaces within our stadium and its services. The post-holder will be responsible for ensuring the delivery of a high-quality customer experience from enquiry through to event completion, supporting the growth of revenue targets and brand reputation. This role will also include hosting one of our premium event spaces on match day.
Key Responsibilities:
* Identifying and pursuing new event and venue hire opportunities, providing detailed information and quotations.
* Meeting sales targets as identified by management
* Hosting premium event space on match day, ensuring delivery of high-quality match day experience, whilst building key relationships and driving sales for non-match day events
* Coordinating all aspects of events, including scheduling, bookings, supplier liaison, and on-the-day coordination
* Communicating with commercial team and other staff members to ensure optimal delivery of all events
* Developing and maintaining strong client relationships to encourage repeat business
* Supporting marketing activities, including promotional events, social media, and campaign development
* Maintaining accurate records of bookings, invoices, and client communications
* Monitoring event performance and preparing post-event reports
* Contributing to forecasting and planning activities
* Ensuring health & safety and licensing regulations are followed
* Attending trade shows and networking events where required to drive business
Experience – Essential:
* Proven experience in coordinating events from concept to delivery
* Demonstrated success in sales or business development
* Strong customer service experience in a fast-paced environment
* Experience managing multiple tasks and working to tight deadlines
* Strong team player, working in a small but high functioning team
* Experience in sport, hospitality, leisure, or cultural venues
Qualifications:
Essential:
* Educated to degree level or equivalent in a related subject
Desirable:
* First Aid qualification
* Health & Safety or Risk Assessment training
* Driving License and access to own vehicle
Special Conditions:
* Flexibility is essential – the post will involve working weekends, evenings, and bank holidays as required
* Time off in lieu will be given for out-of-hours working, in accordance with company policy
Application Process:
Interested candidates should submit a CV and cover letter detailing their experience and suitability for the role.
Deadline for applications:
Closing date for applications: 12pm on Friday 30th May.
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